Legal

Privacy Policy/Terms of use

Privacy Policy

  • This website is operated by Ontario Energy Audits. By using this site, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the nature, scope, and purpose of the personal data we collect, use, and process in connection with our online and offline services.


    All user data, including personal and non-personal information, may be collected, stored, and processed by Ontario Energy Audits and its affiliates or third-party partners for the purpose of service delivery, marketing, analytics, and communication. You agree that we may share, disclose, rent, lease, or sell your information to marketing partners, vendors, affiliates, contractors, or other third parties at our discretion. This includes your name, address, phone number, email, utility provider, heating source, and any other data you provide, whether through form submissions, cookies, or offline interactions.


    We use the information to contact you by phone, SMS, and email regarding your home energy audit appointment, promotional offers, financing options, or other services related to energy efficiency. Your information may also be used for third-party marketing campaigns, including auto-dialed calls, text messages, and emails.


    By submitting any form on our website or continuing to use our services, you explicitly agree to be contacted for such purposes and waive all claims under Do Not Call legislation or similar consumer protection laws.


    Cookies and tracking technologies may be used to enhance your site experience, collect aggregate metrics, and facilitate retargeting advertising. Usage data may include browser type, IP address, pages visited, and session duration. Third-party analytics tools, including but not limited to Google Analytics, Meta Pixel, and CRM platforms, may be used to monitor user behavior.


    We may update this policy periodically without notice. Your continued use of this website following changes constitutes your acceptance. If you wish to withdraw your consent or opt out of marketing communications, email us at info@ontarioenergyaudits.ca.


    By using this site, you consent to all terms of this Privacy Policy without limitation, qualification, or exception.

Terms Of Use

  • These Terms of Use ("Terms") govern your access to and use of the Ontario Energy Audits website and services. By accessing, browsing, or submitting information through the site, you agree to be bound by these Terms. If you do not agree, do not access or use the website.


    All site content is provided “as-is” without warranty of any kind. We reserve the right to change, suspend, or discontinue any part of the site or its services without prior notice. Descriptions of rebate programs, equipment, financing, or energy audit services are subject to change at any time and are not binding offers.


    We may use or share your submitted data for internal business purposes, including but not limited to scheduling, verification, marketing, analytics, third-party sales outreach, and eligibility assessments. You acknowledge and accept that your information may be sold, licensed, or disclosed to third parties for commercial purposes.


    You agree to receive communications by phone, SMS, or email from Ontario Energy Audits and its partners, including promotional messages, appointment reminders, follow-ups, and other content related to services offered. You waive all rights under applicable telecommunications or consumer protection legislation by opting in to receive services from us.


    You assume full responsibility for all interactions with our platform. Under no circumstances shall Ontario Energy Audits, its affiliates, or agents be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site.


    These Terms are governed by the laws of Ontario and Canada. Any disputes will be resolved in accordance with local legal proceedings. Continued use of the website following updates to these Terms constitutes your binding agreement to those revisions.


    By remaining on this website, submitting a form, or clicking on any link, you acknowledge and agree to all terms listed above.